Items damaged, altered, or abused after delivery to the customer cannot be returned.ĭelivery, labor and/or installation fees cannot be refunded. Installed Automotive products are covered under specific product warranties provided in connection with Auto services and are listed on the invoice. Some items with open packaging or labels and tags that have been removed, including folding guest beds, air/inflatable beds, continuous air bouncers, water slides, pools, gas powered lawn equipment, breast pumps, power tools, scooters over $149.99, specialty occasion clothing, video cameras/camcorders, handbags, jewelry and watches are not eligible for return and will only be exchanged for an identical item or a substantially similar item of equal value. Opened music, movies, software, video games, and collectibles cannot be refunded, but if defective, they can be exchanged for an identical item. Special orders and gift cards cannot be returned. Custom and personalized items, including custom jewelry cannot be returned. Christmas items purchased after December 25 are final sales and cannot be returned. Bed frames and head and footboards must be returned within 60 days of the delivery date.Ĭhristmas season items cannot be returned after December 25. Adjustable base beds/foundations cannot be returned. Mattresses or foundations that are damaged, soiled, infested, stained or missing law tags cannot be returned. Mattresses and foundations are eligible for a one-time return or exchange. Mattresses and foundations have 60 or 120 day trial periods with different terms and conditions. After 14 days, issues should be addressed with the carrier directly. Postpaid cell phones must be returned within 14 days of purchase and may be subject to early termination fees depending on the carrier contract. Ready to Assemble furniture and baby furniture must be returned within 30 days of delivery. Indoor upholstered furniture, including recliners and sofas, delivered wood furniture, garments and clothing items must be returned within 7 days of the delivery date. For most items, you have 30 days from the date of delivery to make a return with the following exceptions. If for any reason you are not satisfied, return your purchase in its original packaging with all accessories, manuals, and parts, with your original receipt, for a refund or exchange (subject to the terms and conditions below).
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